Posts Tagged ‘accessibility

Passenger safety has a price

A few months ago, I praised what I saw to be a great safety improvement in the way Yarra Trams highlighted doors so that passengers and drivers could see them more easily.

See how clearly marked the doors were.
As my tram approached this morning, I was a bit surprised to see that the doors [...]

customer service

Improving the taxi experience for the vision-impaired

On a recent trip to Canberra I noticed that taxis now have the vehicle number printed in braille next to the passenger door handles.
I have to say, I had never particularly thought about the taxi experience of a vision-impaired person, but like any other taxi cab customer, vision-impaired people may need to take note [...]

accessibility